1) They are genuine. They are warm and engaging not only about themselves, but also their businesses. They are forthright about their strengths and weaknesses. They admit that they do not know everything, and seek advice from others. Their authenticity is apparent. They tell the truth and are transparent.
2) They are comfortable with uncertainty. They know that what worked yesterday won’t necessarily work tomorrow. They optimistically view uncertainty as fuelling the fires of creativity. They turn anxiety that accompanies change into productive energy for moving forward. They impatiently push people to stretch while creating a supportive work environment. They exude confidence while remaining humble.
3) They see people as the primary driver of the firm’s success. They believe in investing in people first.
4) They focus on the future, challenging the company to grow faster, and encourage others to experiment and take bold steps.
5) They have a passionate desire to succeed, constantly raising the bar. They ensure a sense of accountability in the organization. They push decision-making and authority down in an empowered, accountable organization that they foster.
Posted by: Paul Robbins
